About SML e-Logistics System
SML ISUZU Ltd. (SMLI) is a trusted and reliable commercial vehicle manufacturer operating since 1983. With over 40 years of experience, the company specializes in producing light and medium commercial vehicles tailored to meet the needs of Indian customers. SMLI is a pioneer in manufacturing fully built buses, ambulances, and customized cars. The company is backed by Sumitomo Corporation, Japan (44% shareholding) and Isuzu Motors, Japan (15% shareholding), ensuring a blend of global expertise and local market understanding
Problems / Requirements
Client faced inefficiencies in their vehicle transportation process due to manual systems and disconnected workflows. Key challenges included:
Lack of real-time vehicle tracking.
Inefficient communication among stakeholders (drivers, dealers, transporters).
Manual handling of documents like GRs, E-way bills, and PODs, leading to delays and errors.
Absence of an integrated platform to manage trips, expenses, and vehicle conditions.
Challenges in generating reports and maintaining compliance with security standards.
The Challenges
1.
SAP Integration
Developing a hybrid mobile app (iOS & Android) capable of integrating with SAP and telematics applications.
2.
Role-Based Design
Designing a user-friendly interface for different roles, such as SML Admin, Transporter, Drivers, and Dealers.
3.
Real-Time Data
Ensuring real-time synchronization of data between the app, SAP system, and telematics.
4.
Secure Transport
Implementing robust security features to protect sensitive transportation data.
5.
Manual to Digital
Addressing issues related to manual processes and transitioning users to the digital system seamlessly.
The Solution
A hybrid mobile application for Android and iOS, allowing stakeholders to manage and track vehicle transportation.
A web-based admin panel for user and data management.
Integration with SAP for seamless data flow and synchronization.
Integration with telematics for real-time vehicle tracking.
The Process
1.
Requirement Gathering
Conducted meets with the client to understand existing workflows and pain points.
2.
System Design
Designed a scalable architecture for the mobile app and web portal, ensuring integration compatibility with SAP and telematics.
3.
Development
Built role-based functionality for users such as SML Admin, Transporter, Drivers, and Dealers, Integrated OTP-based login for drivers and secure data management features, Enabled real-time tracking and trip management.
4.
Testing
Conducted rigorous testing to identify and resolve bugs, Ensured the system met all security and compliance standards.
5.
Deployment
Rolled out the mobile app and admin panel, providing training to all stakeholders.
6.
Post-launch Support
Delivered ongoing support and updates based on user feedback.
The Result
1.
Improved Efficiency
Automated processes reduced manual effort by 60%.
2.
Real-time Tracking
Enhanced visibility into vehicle locations and trip progress.
3.
Faster Decision-making
Centralized data access enabled quicker and informed decisions.
4.
User Adoption
Over 90% adoption rate among stakeholders within the first month.
5.
Operational Transparency
Role-based dashboards and reports improved accountability.
6.
Cost Savings
Reduced operational costs by optimizing routes and minimizing delays.
